Delete Account – Sooth Mobile App

Delete your account

Option 1: In the Sooth app

If your app version offers account deletion, open Profile → Delete Account and follow the on-screen instructions. You can also use the email option below if you cannot find the setting, no longer have the app, or would prefer our assistance.

Option 2: Request deletion by email

Send a request to our privacy team at privacy@soothapp.com with the subject Delete my Sooth account.

Registered accounts: If possible, send your request from the email address associated with your Sooth account. We may need to verify that you control the account before deleting it.

Guest accounts: If you used Sooth without registering, say that in your message. We will explain what verification or account reference is possible. If you have already uninstalled the app, an anonymous account may not always be identifiable from an email request alone.

Please never send us passwords, payment-card details, journals, health information, or identity documents unless a specific justified verification process requires it.

Request account deletion ↗

What happens next?

Our privacy team will check that the request relates to an account you control and explain any additional steps. Account deletion is intended to remove the account and associated personal information where legally required, rather than merely deactivate access.

Some records may require additional handling or limited legal retention. We will explain any applicable exceptions. If a backend deletion request has been accepted, that does not necessarily mean every data store has finished deleting the relevant records; you may request status confirmation.

Subscription reminder

Deleting a Sooth account does not automatically cancel a subscription billed by Apple or Google. Cancel your recurring subscription in your App Store or Google Play account settings to avoid future renewal charges.

Privacy and publisher information

See our Privacy Policy or email privacy@soothapp.com.